ControlUp Announces Record 2023 and Q4 Results; Opens New Offices and Achieves Major Milestones Furthering the Global Adoption of DEX

ControlUp announced key milestones and growth momentum demonstrating
accelerated adoption of ControlUp DEX solutions, worldwide. Year-over-year, the
company has realized high double-digit growth in annual recurring revenue
(ARR), and over 65% year-over-year growth in Q4 net new ARR in 2023, with a 40%
rise in the total number of managed endpoint seats now at more than five

believes its rapid growth aligns with the increased adoption of DEX tools as
recognized by Gartner who “…forecasts that the DEX tool market will reach
$476.8 million by the end of 2023 and grow at a compound annual rate of 17.3%
through 2027, based on constant currency,” and reports that “by 2025, 50% of IT
organizations will have established a DEX strategy, team and management tool,
up from less than 20% in 2023.”

is poised to uniquely capitalize on the growing DEX industry as the only
solution to deliver the real-time visibility and automated remediation
companies need to truly see, analyze, automate and improve secure digital
employee experiences to advance the productivity of business,” said Jed Ayres,
CEO, ControlUp. “The distinction of offering truly real-time visibility is
driving ControlUp’s market share and dramatically boosting company growth. As
the only DEX vendor to truly address the dynamic needs of the ‘work anyway,
anywhere’ business, we anticipate continuing this double-digit growth and have
positioned ourselves to capitalize on this momentum with a growing team, new
offices and increased investment into our robust channel ecosystem.” 

ControlUp expands its North American operations to support its high-growth
business, the company has opened a new headquarters office in San Francisco as
well as a new center of excellence in Fort Lauderdale, Florida and a new sales
office in New York City.  An additional office will also be added
shortly in London, UK as the company continues its international expansion. The
newly expanded offices position the company to meet the growing demand for the
ControlUp platform as it actively recruits for additional sales, customer
support and marketing resources to further its market adoption. 

In addition
to adding new offices and expanding its team, ControlUp is also marking its
accelerated momentum by achieving the following milestones during 2023: 

  • Increased virtual desktops seats under management by 30%, year-over-year
  • Increased physical desktop seats under management by 120%, year-over-year
  • 250% growth in engagement in the ControlUp Community which has now expanded to over 1,750 members of enterprise and mid-market IT professionals spanning 1,200+ companies in 50 countries
  • Announced major alliance relationships with companies including ServiceNow and IGEL
  • Enhanced the global ControlUp Drive DX partner program
  • Expanded sales leadership under the direction of new CRO Tom Holland to include Julia Scully, head of global channel
  • Named Steven Hua, CMO, to build a dynamic go-to-market team to accelerate customer acquisition and platform adoption

has set itself apart in the DEX market with the most innovative real-time
visibility technology paired with the most passionate and experienced team of
go-to-market leaders,” said Michael Quirin, Partner, Alchemy Tech Group, the
ControlUp American Elite and Global Partner of the Year. “Together, we are
helping our mutual customers shift from just managing endpoints to truly
empowering them, increasing user productivity and security while decreasing
management effort and cost.”

experience the simplicity and rich innovation of ControlUp DEX solutions and to
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