Service Between United States and Cuba Restored

Western Union, in collaboration with its processing partner Orbit S.A., has officially announced the resumption of its money transfer service from the United States to Cuba. This service is set to take effect immediately.

With the reinstatement of this service, Western Union customers can once again send money from any U.S. retail location,, or the Western mobile app to their close family members in Cuba who hold bank and debit card accounts at specific banks in Cuba, including Banco Popular de Ahorro, Banco Metropolitano S.A., and Banco de Credito y Comercio (Bandec).

Rodrigo Garcia Estebarena, President of Western Union North America and Latin America, expressed the importance of this service in maintaining the vital connection between individuals in the U.S. and their loved ones in Cuba. He emphasized the significance of resuming this money transfer service to provide essential financial support to those residing on the island.

Here are some key service details to take note of:
– Funds can only be received into bank accounts and debit cards, and the service is limited to consumer money transfers.
– Customers in the United States can send up to USD 2,000.00 per transaction, with valid government-issued identification required.
– Money will be available for receipt on the same day, including weekends and holidays.
– The service is specifically available to recipients with Carnet de Identidad IDs and bank and/or debit card accounts at the aforementioned banks in Cuba.
– Deposits to Freely Convertible Currency (MLC) accounts are only available in U.S. dollars.

Western Union, a global company committed to providing financial services to individuals and communities worldwide, offers leading cross-border money movement, payment, and digital financial services. Through its extensive network spanning over 200 countries and territories and supporting nearly 130 currencies, Western Union aims to connect billions of bank accounts, digital wallets, and cards to empower consumers, businesses, financial institutions, and governments. The company’s ultimate goal is to provide accessible financial services that promote prosperity for individuals and communities. For more information about Western Union, visit their official website at