Aiden Doubles Staff and Clientele in 2023, Positioning Emerging Windows IT Automation Leader for Rapid Growth in 2024

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Aiden Technologies is
making waves following a strong 2023. It doubled its employees and customer
base in 2023 while achieving 55% YoY ARR growth – three highlights in a year
defined by sweeping advancements for the company. This makes it clear that Aiden
is a key leader in the IT automation market.

One of Aiden’s biggest
2023 milestones was its completion of a $4.5
million round of seed funding
announced in May,
which was co-led by Right Side Capital Management and Blu Venture Investors.
Right Side was the largest investor in Aiden’s initial round of funding in
2021, and their latest investment represents a strong vote of confidence in
Aiden’s exponential growth in the two years since.

“We found Aiden’s
solution to be truly unique in that it is able to cost-effectively solve very
complex administrative and security challenges that affect over a billion
Microsoft Windows machines across the world,” said Bikram Bakshi, partner at
Blu Venture Investors. “An organization would have to hire dozens of experts to
complete the work that Aiden can accomplish in a matter of minutes. The
technology not only saves a company time and money spent on reducing security
vulnerabilities but also the resources it would take to recover from a
cyberattack. I look forward to seeing the success Aiden will undoubtedly have
in 2024.”

In December, Aiden
capped a year of extraordinary growth with the hiring of Cindy Heiner as CISO.
Heiner brings 20 years of information security experience to Aiden, including
three years as Executive Director of Cybersecurity and Technology Controls at
JP Morgan Chase, as well as extensive corporate experience and a passion for
helping secure small and medium-sized businesses. She will be spearheading
Aiden’s IT security strategy, managing vital operations, and collaborating with
Aiden’s sales team to standardize security practices and ensure customer
satisfaction.

“During my time in the
cybersecurity industry, I’ve seen a lot of different technology labeled ‘the
next big thing,’ but what we’re doing here at Aiden is truly unique,” said
Heiner. “That’s what drew me to Aiden more than anything else – I love being part
of and contributing to this small but powerful team making a real difference
for its customers. With the bright minds assembled at Aiden, I expect 2024 to
be even more successful for us than 2023.”

In addition to Heiner,
Aiden re-titled Sean Maloney from Principle, Systems Architect to Chief
Technology Officer, bringing his title and responsibilities in line. This move
comes as Aiden reaches an inflection point in its growth that demands a CTO who
can bring the technology front and center and reach its full potential. Maloney
wrote the original code that became what Aiden is today, and his new role will
focus on innovation and leading the company’s product vision. As he looks to
the future, his biggest goal is to democratize access to guru-level
Microsoft Windows expertise through AI & hyperautomation, purpose-built for
delivering software and OS deployments at scale.

“I started building this technology 20 years
ago, and I originally designed it to
mimic my decisions and abilities as an IT person. It can set up and maintain our
customer’s computers the way I would if I visited every computer myself,” said
Maloney. “It’s incredibly humbling to see how far it’s come – from a single developer
to a thriving business with a customer base including four of the top five private
equity firms in the world. In my new role as CTO, I’m excited to continue
pushing the boundaries and creating the most innovative technology possible.”

Also, in 2023, Aiden
added several high-profile law firm clients to
its customer base, including Bond Schoeneck & King and Koley Jessen. Bond
Schoeneck & King, an AmLaw 200 firm based in New York with more than 300
attorneys, reported a 30% reduction in security vulnerabilities after
implementing Aiden. Nebraska-based Koley Jessen, an award-winning firm with
over 200 employees, reported that Aiden’s best-in-class AI and hyperautomation
capabilities reduced the time it takes to build and deploy computers by 75%.

Aiden continued to
strengthen its positioning in the legal community by bringing on law
firm technology expert Joe Fousek, as a legal
industry Business Consultant. Fousek brings 30+ years of experience
spearheading large, international IT and security teams for some of the
nation’s leading law firms, most recently Aiden customer Bond Schoeneck &
King.